Do dine-in orders take precedence over mobile orders?

Mobile orders typically do not take precedence over dine-in orders in a Chick-fil-A setting. This approach tends to prioritize providing timely and enjoyable service to all guests dining in the restaurant. Dine-in customers may have certain expectations regarding their dining experience, such as immediate service and the ability to enjoy their meals in a timely manner, especially when they are present in the dining area.

Mobile orders are designed for convenience, allowing customers to order ahead and pick up their meals without waiting in line. However, during busy periods, it is common practice for restaurants to balance the needs of both dine-in and mobile customers, ensuring that all guests receive prompt service. This balance is particularly important in a fast-paced environment where maintaining customer satisfaction is key.

Mobile orders will be prepared and filled in the order they are received, but not at the expense of dine-in guests who are present and waiting to be served.