How should filets be placed onto the tiered basket?

Placing the filets with the rough side facing down is essential for achieving the desired cooking and quality outcomes. This orientation allows for better heat transfer, ensuring that the filets cook evenly and attain a proper texture that is characteristic of Chick-fil-A's standards. The rough side is where the breading is typically applied, which benefits from direct contact with the cooking surface to achieve a crispy and golden finish.

In addition, placing the filets this way helps keep them securely positioned during the cooking process, preventing them from sticking or moving around excessively. This method also aids in maintaining the integrity of the breading, resulting in a better presentation and flavor profile. Proper placement directly influences both the taste and texture of the final product, which are crucial for quality control in food service.