What are the first two steps in washing your hands?

The first two steps in washing your hands involve turning on the water to the appropriate temperature and wetting your hands. By turning on the water first and adjusting it to around 100 degrees, you ensure that the water is comfortable, which encourages thorough hand washing. Wetting your hands is essential as it helps the soap to lather effectively and removes dirt and germs more efficiently. This foundational process sets the stage for effective hand hygiene, which is crucial in a food service environment like Chick-fil-A, where maintaining a clean and safe environment is a top priority.