What must be done to filets before transferring them to the coater pan?

Before transferring the filets to the coater pan, it is essential to drain them of excess milk wash. This step is crucial because excess moisture can interfere with the coating process. If the filets are too wet, the coating will not adhere properly, leading to inconsistent texture and flavor once cooked. Proper drainage ensures that the filets receive an even and thorough coating, which is key to achieving that signature crispy texture that Chick-fil-A is known for.

While seasoning can enhance flavor, it is not a necessary step at this stage specifically within the coating process. Freezing the filets would not be appropriate prior to coating, as the goal is to work with fresh, prepared raw filets. Cutting the filets into pieces is not typical for the standard operation, where whole filets are preferred for uniform cooking and presentation.