When handling nuggets, what is important to ensure the quality?

Ensuring the quality of nuggets begins with properly inspecting them for defects. This step is crucial as it allows team members to identify any products that do not meet Chick-fil-A's high standards, including issues such as color, temperature, or texture. A thorough inspection helps to maintain the overall quality and consistency of the food served to customers, which is a fundamental aspect of delivering an exceptional dining experience. Inspecting nuggets also aligns with best practices in food safety, ensuring that only safe and high-quality products are served.

Other options, while they may relate to handling nuggets, do not directly contribute to the quality assurance process in the same way. For instance, throwing away suspected nuggets might seem like a good practice, but without inspection, this approach could lead to unnecessary waste. Cooking nuggets immediately may be important for freshness but does not address the quality of the product if there are defects present. Lastly, keeping nuggets frozen is more about storage rather than ensuring that the cooked product meets the quality standards expected by customers. Overall, proper inspection directly impacts the quality assurance process, making it the most effective answer.