Who are considered high needs guests at Chick-fil-A?

High needs guests at Chick-fil-A are identified as those who often require additional assistance or specific considerations during their visit. This includes parents with children, who may need help managing their kids, elderly guests who may require support or accommodations, and people with disabilities who may need additional assistance or accessibility features.

This understanding stems from the need to enhance the overall guest experience at Chick-fil-A. Recognizing and catering to these groups ensures that they feel welcomed, supported, and comfortable while dining. By prioritizing the needs of these guests, Chick-fil-A can deliver exceptional service and create an inclusive environment for everyone.